Welcome to Firecom
Find tips & tricks, documentation, and key information to make the most of your Firecom products.
SUPPORT RESOURCES
Base station mounting recommendation
There are several places that give ideal antenna functionality inside apparatus. Mounting near any window offers the clearest signal.
Boom microphone positioning
Keep the microphone within 1 inch from your mouth: approximately 2 fingers distance. Typically, the closer the better.
Do not submerge
Firecom headsets are water-resistant but not meant to be submerged.
Cleaning recommendation
To clean ear domes and headsets, we recommend: Clorox Healthcare Hydrogen Peroxide Cleaner Disinfectant wipes, or Oxivir – One-Step Disinfectant Cleaner Wipes with AHP. These disinfectant wipes are deemed the best option vs. alcohol-based alternatives, which can be harsh on the material.
Do not twist ear domes
Although the ear domes can be re-positioned at 90-degree increments, do not twist to reconfigure. The proper “pop-out” and “pop-in” method must be followed. Twisting will break your headset.
Base station antenna and Comhub orientation
- The base station antenna should be at a 90-degree angle to the Base station. It should not point straight up and down.
- For best performance the Portable ComHub should be positioned in an upright orientation. This is indicated by the This End Up arrow.
Recommended portable ComHub placement
Placing the Portable ComHub off the ground will enhance range. Increasing height enhances range further by creating more direct line of sight.
Firecom offers mic covers to reduce wind noise.
Firecom includes a magnet for optional mounting to vehicles, walls, panels, etc. Screw the magnet to surface, then remove Connect from the belt clip and place on magnet.
The headset serial number can be found in the right ear dome. Remove the mesh cover inside the dome to reveal.
The headset model number can be found on the headset band.
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- Wireless Communication Technology In The Fire Service
- Improving Training Effectiveness And Safety During Covid-19
- How To Set Up An Incident Command For Communication Success
- Best Practices In Tractor-drawn Aerial Training
- How To Use Wireless Headsets During Training Exercises
- Improve Marine Rescues With Wireless Headsets
- How the Cherokee Fire Department improved safety around apparatus.
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