Real support. Real People.

We don’t just answer the phone — we roll up our sleeves with you.

At Firecom, you’re not just buying a headset, we’re your partners in the field.

We strive to provide a level of service that makes you actually look forward to calling us when you experience a challenge. That’s because we believe every issue is an opportunity to prove our commitment to your success and safety.

Meet part of your support team

David is not a bot. When you call Sonetics, he’s one of our knowledgeable reps who picks up to help you resolve your unique technical challenges.

Darrell is one of our go-to problem solvers for customers out in the field, whether it’s a firmware issue, a compatibility question, or making your setup work better.

As our field sales engineer, Evan rolls up his sleeves to solve your most complex technical challenges to make sure your solution fits your exact needs.

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Not only do we offer real human support when you need it, we provide free product firmware updates and video resources to help ensure that you get the most out of your system.

From inside tech support in the building to regional reps across the country, from online videos and resources to smartphone-enabled Siri and Google Voice assistance, Sonetics is here to serve and support you.

Contact Us

17600 SW 65th Ave
Lake Oswego, OR 97035 USA

800-833-4558

Monday – Friday
6:30 am – 5:00 pm PST